Enrollment at The Willows

If you or someone you love is struggling with trauma, mental health issues, and/or addiction, The Willows at Red Oak Recovery® can help. Our gender-responsive program specializes in providing women and their families with the skills and confidence needed to embrace a new beginning. Our comprehensive treatment services offer personalized attention that integrates proven therapeutic approaches with beneficial holistic services.

Enrollment at The Willows: What to Expect


Once women are ready to begin the healing process, our multidisciplinary staff will collaborate with clients to design an individualized treatment plan. From the moment you confidentially contact The Willows at Red Oak Recovery® enrollment office, our professionals will be there to discuss your clinical history, substance abuse, mental health, and treatment goals. We will also be available to verify your health insurance and address any financial matters in paying for addiction rehab. In order to provide help for women in need of treatment, The Willows at Red Oak Recovery® works with many national insurance providers. Additionally, we offer various financing options.

The enrollment process at The Willows at Red Oak Recovery® also includes:

  • Onsite Assessment: Our experienced physicians and other clinical staff members will evaluate your overall physical and mental health along with your addiction background to develop an individualized treatment plan.
  • Arrival Date: Our professionals will work with you to set an enrollment date. In some cases, we can accommodate for same-day enrollment.
  • Transportation: The Willows at Red Oak Recovery® wants to make sure that young women arrive at our facility safely. Call us today to inquire about assistance with setting up transportation services.
  • Family Involvement: At The Willows at Red Oak Recovery®, we believe that addiction, trauma, and mental health issues affect everyone involved. Our family therapy program allows family members to play an important role in the treatment process. We encourage family members to keep in touch with their loved ones to show your support. To learn about lines of communication and care packages, please contact our rehab enrollment department.

What to Bring

  • Prescription medications must be in the original bottle with clear dosage labels and written orders from prescribing doctor {not expired}
  • Shoes / sneakers / boots
  • Tevas / Chacos / closed-toe sandals
  • 10 undergarment items {athletic style}
  • 10 sports bras {women}
  • Socks
  • Knee-length shorts
  • Pants
  • Shirts {long and short sleeve}
  • Fleece jacket or sweatshirt
  • Hat
  • Nicotine lozenges {if applicable}
  • Eyeglasses, as well as 1 back up pair {if applicable}
  • Contacts with cases, as well as 2 back up pairs {if applicable}
  • Dental retainer with case {if applicable}
  • 2 inhalers {if applicable}
  • 2 Epi-Pens if client has a history of anaphylaxis and/or requires rescue Epi-Pens regularly.

What Not to Bring

  • Bottles with liquids that have been opened
  • Aerosol products
  • Mouthwash, washes, toiletries with alcohol listed in ingredients
  • Tobacco
  • Food
  • Sunglasses {unless prescription}
  • Makeup
  • Weapons, pocket knives
  • Tank tops, skirts, or short shorts
  • Jewelry
  • E-Cigs
  • Juuls
  • Nicotine
  • Vapes

Any questions regarding what to bring can be directed to our Enrollment Department at (855) 773-0614.

Exclusionary Criteria for Enrollment

The Willows at Red Oak Recovery® does not treat:

  • Actively homicidal or suicidal behaviors
  • Actively invested in self-harming behaviors
  • Physical aggression
  • Anti-social behavior
  • Active psychosis
  • Primary diagnosis of an active eating disorder
  • Diagnosis of schizophrenia spectrum and other psychotic disorders
  • Medically fragile
  • Not ambulatory

If we feel as though other programs may be a better fit for you or your loved one, we are able to offer other options for treatment or to work with a referring professional. Additionally, if you are concerned about paying for rehab, we can help you. For more information about our enrollment process, call 855.773.0614 today.

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