Torry Bolter the willows staff and team

Torry Bolter

Director of Admissions

A New England native, Torry now calls WNC his home. He has lived in Asheville since 2001. With a degree in Adventure Education from Prescott College, he has been involved in traditional and therapeutic guiding roles. Regardless of who he works with he understands the transformative power that a wilderness experience offers. As a member of the Admissions team he offers hope and support to young adults suffering from the disease of addiction. Torry lives with his wife Hillary, and his two girls Autumn and Sophie. Yep, their awesome. He finds serenity through a morning coffee, a trail ride in Pisgah, an awesome meal, or chilling with his wife binging on Netflix episodes. As a diehard Pats, Sox, and Celtics fan he’ll be sure to remind you how wicked awesome his teams are, should you have forgotten.

Kathryn Bidwell the willows staff and team

Katie Bidwell, CSAC-I

Admissions Counselor

Katie was born in Atlanta, Georgia. She loves the outdoors and enjoys sports. She graduated from the University of Georgia with a degree in Biology.

Having had her own struggles with addiction, Katie moved to Asheville for recovery, and has been sober since August 30, 2014. Treatment centers have played a vital role, and she is grateful for the experience, understanding the importance of asking for help and reaching out.

Previously working for two sober living facilities has a yielded a passion for helping women struggling with addiction. Katie understands how hard it can be to get sober and stay sober, but sobriety has brought happiness to her life and wants to use her experience to help young women find peace and serenity.


Leadership Team Mark Oerther Director of Business Development and Founder

Mark Oerther, CSAC-I, CTP-I

Director of Business Development & Founder

With over 16 years of experience in the industries of mental health, substance abuse, and recovery, Mark is a veteran of healthcare program development and marketing. His roles have included admissions, business development, direct care and supervision in therapeutic settings, and therapeutic program management. He has also helped start and run three highly regarded therapeutic adventure programs around the country.

Mark’s greatest accomplishment is getting sober. There was a time when addiction controlled his life. With much support from his family and others in recovery, he was able to break the cycle of addiction at the age of 21. It has now become his mission to give this gift of recovery to others. He believes there is hope for every young adult, that they—and their families—may find a new life. To quote his favorite line from the Big Book of Alcoholics Anonymous, “It works, it really does.”

Mark is married to Jackie and has a son, David and a Dog named Murray. He is a huge Philadelphia Eagles fan. He also attempts to play golf (poorly).

Leadership Team Meg Nygren Director of Marketing

Meg Nygren, CAI-II, CTP-I

Director of Marketing

Meg Nygren re-joins the team as the Director of Marketing and Admissions at The Willows.  Her vast experience ranges within the marketing and business development arena and working with families, clients, and referral sources during the admissions process and throughout their treatment stay.  She also has experience with regards to operations, regulation, and compliance in a prior role with Red Oak Recovery.

Meg delivers a high standard of excellence and offers a collaborative team spirit with those she works with.  She looks forward to continuing to work with families and professionals to help deliver solutions for customized treatment and long-lasting, sustainable recovery for those struggling with substance use and mental health issues.  Meg is a Certified ARISE Interventionist, Level II and a Certified Trauma Professional, Level I.

On her down time, you can find Meg exploring the many things to do in Western North Carolina with her husband and miniature pincher, Romeo.

Carol Rose the willows staff and team


Collegiate and Clinical Outreach

Carol earned her Master’s in Counseling from UNC Charlotte. Her degree has taught her the importance of being a good listener and building a trusting relationship whether she is working with the individual asking for help, a family member or a mental health professional. Carol believes that during a time of crisis, trust is paramount in order to find a good place to heal.

Carol was the founding coordinator for The Collegiate Recovery Program at UNC Charlotte, a program offering support to students in early recovery, it was there that she developed her own trusting relationships with her community in order to grow the program. Carol also brings personal experience with addiction within her own family, which she shares to offer hope to families in need. Her personal experience allows her to empathize and explain the journey a family will take not only while at Red Oak, but beyond. Helping families find continued support within their community is a big part of Carol’s job as Collegiate and Clinical Outreach Specialist.

In her spare time, Carol enjoys watching old movies, spending time with her husband of 35 years, Marty and being proud of her two grown daughters and seeing them thrive.

Maggie Cain the willows staff and team


Clinical Outreach Specialist

Maggie’s first home was in the great state of Texas. Collegiate tennis and a full scholarship sent her to Arkansas. There she found her first career and love for helping people. Her first job landed her in the nonprofit fundraising sector. For thirteen years she was blessed with getting to raise awareness and much-needed funds for children and families seeking support, hope and love through programs for psychiatric, emotional, and behavioral care in Arkansas. After earning her Masters in Mental Health and Clinical Counseling in 2016 from Southern Arkansas University, she became a Licensed Associate Counselor in Arkansas and recently (2018) transferred her license to North Carolina as a Licensed Professional Counselor Associate. Additionally, for fourteen months beginning in December 2016, Maggie provided part-time counseling for Bradford Health Services IOP of Little Rock. Working with the clients and their families at Bradford Health Services was equally fulfilling and joyful as connecting donors to changing lives of others through their financial gifts. That experience, and her love of helping people, led her to a desire to stay in addiction treatment. Maggie found herself seeking through the clients strengths and desires for help to be a part of a team that feels the same passion to help and ensure every client an opportunity to succeed.

Maggie’s biggest strength is that she finds daily happiness in helping others and connecting others to that feeling of joy. She is a Clinical Outreach Specialist for Red Oak Recovery and The Willows. Her passion for helping the whole family heal will live on through her work at Red Oak Recovery by sharing about ROR and The Willows to clinicians, treatment programs and families.

Maggie could not be happier to now live in Arden, with her fiancé and to explore this beautiful state by foot and kayak.


Leadership Team Natalie Woodard

Natalie Woodard

Program Director

Native to Western North Carolina, Natalie grew up hiking and camping in the Great Smoky Mountains. Her admiration for the outdoors cultivated in 2012, when she was given the opportunity to work out west in a structured Wilderness Therapy Program. It was there that she discovered her passion, and purpose for life.

Through overcoming her own personal struggles with addiction, she is grateful for the opportunity to share her experience, strength and hope with others. Having the desire to further her education in this field, Natalie graduated with a degree in Outdoor Leadership combined with a Certificate in Wilderness Therapy. Natalie started working at Red Oak as a field guide in the summer of 2015. She now manages the women’s Program at The Willows of Red Oak Recovery®.

Natalie enjoys spending time with her family, friends, and nurturing her connection with nature. Hiking, backpacking, and camping are a few of her favorite things. She is always looking for ways to better herself and helping others along the way.

Leadership Team Sara Baiach Logistics Manager

Sara Baicich, ATR-BC

Logistics Manager

Sara is originally from Maryland. She came to Asheville in 2014 after living in Philadelphia and getting her Masters in Art Therapy. We welcome Sara to Willows at Red Oak after her years working in wilderness therapy, first as a Field Instructor, then a Logistics Coordinator, and finally as an Experiential Specialist. Previously, she worked for 4 years as an Art Therapist in inpatient psychiatry. Sara loves working in a team and finds logistics work rewarding, helping a program function from behind the scenes so the hard work and growth can be accomplished between the staff and clients.

Sara is a visual artist, loves to dance, go hiking, practice yoga, cook with friends, and loves to travel. She will always have tea with you and she will always be a cat person. No offense, dogs.

Leadership Team Bronwyn May Head Gardener

Bronwyn May

Head Gardener

Bronwyn comes to Red Oak from the Penland School of Crafts in Mitchell County, NC. She moved to Western North Carolina in 2010 from Providence, Rhode Island. Bronwyn has been a professional gardener for 11 years, and originally trained in perennial, shrub and tree maintenance. In the past 5 years, she has propagated and maintained large vegetable gardens. Growing flowers is her favorite activity, and she enjoys working with people and teaching them how to grow food. When not gardening with the clients at The Willows, she gardens at home with her partner Tom, and hangs out on the front porch with their dog, Roxy.

Eli W the willows staff and team

Eli Wayne CSAC-I

Facilities Maintenance Technician

Eli has worked in several roles within the mental health and substance abuse fields. He started as a house manager in sober living, then moved on to become a wilderness guide and shift supervisor at Red Oak Recovery and The Willows. He brings along experience in construction. In 2005 he founded a sustainable landscape and construction company in Albuquerque, NM. He operated the business until deciding to move to North Carolina in 2013. He recently settled into his new role at The Willows where he is able to combine many of his interests. Eli is also an NC CSAC-I and facilitates a weekly Eco-Therapy Group. Eli is passionate about sustainability, music, and recovery, and he enjoys sharing his experience with others.

Leadership Team Tammy Sadler Administrative Specialist


Administrative Specialist

Tammy has lived in many states across the US and is happy to now be calling Asheville her home. She believes working at The Willows at Red Oak Recovery® answers her desire to help people and make the world a better place. She brings her extensive administrative and marketing background, her enthusiasm and her empathy to The Willows at Red Oak Recovery®. She looks forward to helping you when you visit the facility.

Tammy has two adults daughters and son-in-laws, a granddaughter and a fluffy sweet cat. In her free time she likes to sing with a women’s barbershop a cappella chorus, listen to all the great live music in the area, contra-dance, and hike the beautiful NC mountains.


Brianne DuBois The Willows Staff and Team

Brianne DuBois

Human Resources Assistant

Brianne is a native of North Carolina and relocated to Asheville in 2013 after falling in love with the mountains and the area’s eclectic culture. She has worked in various administrative positions and is excited to start a new path in Human Resources. She was drawn to Red Oak Recovery because of her own recovery and is looking forward to becoming a part of this community. Her biggest motivation comes from her fiancée, McCartney, who helped her get sober in 2016. When they’re not busy wedding planning, they enjoy spending time with their two dogs; Addie and Luna and two cats; Oscar and Ouija. She also enjoys spending time outdoors and taking photos of beautiful WNC – especially waterfalls!

Jonathan Prince the willows staff and team

Jonathan Prince

Human Resources Associate

Jonathan fell in love with Western North Carolina while attending Montreat College where he holds a Bachelor’s degree in Business Administration. Through his wife’s recovery, Jonathan has witnessed the healing power of being surrounded by the peace found within nature. He was drawn to Red Oak Recovery through his strong desire to serve the community he loves. Jonathan is honored to work alongside the Red Oak family and use his passion, dedication, and attention to detail to help create positive change through our young adult rehab programs.

Jonathan’s inspiration comes from his wife, Megan, and two sweet Siberian Huskies, Sakari and Yakoné. He enjoys hiking the beautiful WNC Mountains and appreciates the serenity and simplicity of being outdoors.